I am Thomas J. Norman, Ph.D., a tenured full professor of management at California State University, Dominguez Hills, where I teach management, human resources, compensation, and labor relations. I have served as department chair and acting associate dean, and I am the faculty founder of the university's Innovation Incubator.
I am the author of Outsourcing Human Resource Activities: Measuring the Hidden Costs and Benefits and of two 2026 textbooks, Management: Optimizing Talent for Organizational Effectiveness and Compensation: Rewarding and Retaining Talent, California Edition. Judgment Call, the first book in the More Capable series on management judgment in the AI transition, is in press.
The coaching practice grew out of the classroom. The research is the same; the room is smaller.
I also run Superior AI Consulting, which helps small businesses put AI to work.